TERMS AND CONDITIONS OF RENTAL AND CANCELLATION POLICY-TRALEE MARINA HOLIDAY APARTMENTS
A non-refundable booking deposit of €100.00 per unit is required to confirm accommodation.
The balance of rental is payable 6 weeks prior to arrival.
Management reserves the right at any time to refuse a booking or to terminate a reservation for non-compliance with the terms and conditions of occupation.
In the event of cancellations the following rental charges will apply:
6 weeks before date of arrival Booking deposit
4 weeks before date of arrival 50% of rental charge
2 weeks before date of arrival 100% of rental charge
We STRONGLY ADVISE guests to take out Holiday Insurance to cover the above.
Electricity used for lighting and heating is EXTRA. Upon arrival a metre reading is taken and again on departure and is calculated at the normal ESB rates.
The Apartment and its contents must be left in a clean and tidy condition. A security deposit of €50 or a credit card imprint must be given to the Supervisor on arrival. This will be returned to you, by post, provided the Supervisor is satisfied that the terms and conditions of rental have been complied with-less cost of electricity/heating.
Please let the reservations department know when you will arrival, so that the collection of keys to your apartment can be organised without inconvenience to you. The unit must be vacated by 11.00am on the day of departure.
Basic rental charges include:
- Duvets, pillows, bed linen and towels.
- All necessary kitchen equipment including iron and T.V.
- Cots and highchairs on request.
- Weekly bed linen and towel change service.
Directors, Proprietors or Supervisors of the Company may, at all reasonable times, visit the apartment during your occupancy.
The company will not accept responsibility for any valuables or property lost or stolen during your stay or left after departure.
The number of persons stated on the reservation form must not be exceeded without the Company’s permission.
The occupants must not be, at any time, the cause of annoyance or be a nuisance by way of noise or otherwise to other guests or local residents.
In the unlikely even of complaints, these should be sent in writing to the reservations department within seven days of departure, having first given the Supervisor an opportunity to rectify any shortcomings during your stay.